CASE STUDIES

Detailed below are some case studies of where our services have been utilised. Please contact us for further details.

Recruitment Audit

Client: Large Petrochemical Company
Challenge: To review all existing recruitment practices across three very different divisions, and make recommendations for improvement or RPO.
Approach: Full recruitment audit undertaken over a three-week period.
Impact:
  • Identified an additional $5.2M of unseen spend.
  • Highlighted 20 suppliers who were not on the official panel.
  • Put forward 13 key recommendations for improvement, with potential cost savings of 56% on temp fees and on costs, a saving of $892K.
  • Implemented tighter cost controls, improved standards & increased cross divisional efficiencies.

RPO Vendor Selection

Client: National Retail Chain of Stores
Challenge: To help create a centralised recruitment team, to provide national support for local store managers by helping select a new master vendor for all retail recruitment.
Approach: Acted as neutral independent consultant, working as part of project team with HR & line managers to draft tender document, vet tenders submitted, attend vendor site visits, question viability of models proposed & check capabilities of vendors.
Impact:
  • Thorough, prompt, successful selection of new vendor.

Employee Turnover Challenge

Client: Multinational Health & Pest Control Company
Challenge: To find out why there was such a high turnover of staff, particularly in the sales force, and what could be done to reverse this trend. Most people were leaving in the first three months.
Approach: Recruitment audit undertaken over a four-week period, including analysis of hiring practices, salary packages and targets, staff focus groups and exit interview data.
Impact:
  • Reduced staff turnover.
  • Improved selection practices and advertising standards nationally.
  • Review of salary packages and new “warm welcome” induction process.

RPO or Internal Options

Client: Top 100 Australian company
Challenge: To cost all hiring scenarios, including doing nothing, full RPO or in-house specialist team scenarios.
Approach: Worked with HR, finance and procurement to compile a matrix of options including costs, benefits and risks.
Impact:
  • Provided Leadership team with business case, clear options, costs, savings and business impacts.
  • Scoped the risks of each option affecting an $11.2 million budget.

Project Management – RPO Implementation

Client: Large Petrochemical Company
Challenge: To assist implementation of new RPO model and vendor. Acted as project manager working with both client and supplier to ensure smooth integration of systems & personnel.
Approach: Assisted with initial vendor selection & tender process, justified business case, provided project framework and project management skills for implementation & embedded new processes & partner.
Impact:
  • Centralised Recruitment Team, Purchased a new ATS and introduced a blended internal / RPO team model.

Recruitment Vendor Selection

Client: Large National Resources Company
Challenge: To reduce 52 recruitment suppliers down to a panel of 9.
Approach: Acted as neutral independent consultant, working with HR and procurement on tender document creation, tender review, supplier review, rate negotiation, contract negotiation on a win:win basis with vendors.
Impact:
  • Reduced average rates of agency fees from 22% to 17%.
  • Produced annual cost savings of approximately $268K, or 22.8%.

Process Improvement

Client: Multi National Insurance Giant
Challenge: To move from a decentralised recruitment model (owned by each state GM) to a national, best practice, EEO-compliant model, providing value adds and support for hiring managers.
Approach: Developed an online tool kit for hiring Managers; including Interview packs, interview question bank, Competency Framework, policy and procedures and best practice guidelines. Provided HR & Line Managers with Interview Skills Training.
Impact:
  • Improved internal efficiencies on time and cost to hire.
  • Enhanced internal skill base.
  • Provided one central point of recruitment tools, resources and advice for line managers.